Melea Duncan


Obtain a challenging position with an established company where I can enhance and develop skills with the opportunity for advancement.

  • Solid foundational knowledge of designing and developing full-stack web applications using .NET framework.
  • Professional experience in software programs including but not limited to MS Office, Calyx Point, Encompass, Mortgageware, Lead Manager, AOW, CORE, LIS.
  • Proven ability to work effectively in demanding and fast-paced environment while maintaining a positive attitude and a drive to succeed.
  • Strong verbal and written communication skills.
  • Continually establish positive working relationships while being able to adapt to any situation.
  • Possess high energy and ability to multitask while being self-motivated and in team environment.
  • Congenial, dedicated and persistent in pursuit of professional goals.

Experience

Home Loan Processor

Homeservices Lending / Wells Fargo Home Mortgage

  • Ability to work under pressure and deadlines while maintaining large pipeline.
  • Assist new hires with their onboarding and continued onsite training.
  • Maintain knowledge of underwriting guidelines for Conventional, FHA, VA refinances including streamline and purchases.
  • Participate and lead calls with Managers to review and update reporting.
  • Consistently counted upon for assisting other team members and managers in any fashion whether taking on more files or being a subject matter expert.
  • Assist in management duties while they are away.
  • Assist project managers as a SMEE for projects which require travel to participate in the planning and development of projects.
  • Primary point of contact for customers, internal team members and third parties during the loan process.
  • Request any required documentation necessary to complete a loan file before and after loan submission while maintaining strong customer loyalty.
  • Work with management to help maintain and improve capture rate by increasing sales.
  • Help with marketing materials including but not limited to brochures, flyers and PowerPoints for weekly meetings.

January 2009 - Present

Home Loan Processor

Capital One Home Loans

  • Achieved ranking in the top 3 of my department of over 50 processors during first year in position.
  • Responsible for ordering and reviewing all loan supporting documents.
  • Worked with Loan Officer’s, Underwriters and Closers to ensure all conditions of loan approval were met per investor guidelines.
  • Maintained consistent knowledge of the government regulations to ensure compliancy.
  • Acted as a liaison between IT and processing departments for implementing and training of new programs and processes.
  • Assisted in the process of transferring our pipeline of files and trained new team members and managers in various locations on new process.
  • Worked with management to help teach and implement changes required by mortgage lending laws and regulations.

July 2004 - December 2008

Education

Centriq

Student
Full Stack Web Development Track

Solid foundational knowledge of designing and developing full-stack web applications using .NET framework.

Full-Stack Web Developer Program Core Competencies:

  • MVC Framework
  • Trouble Shooting & Debugging
  • Source Control
  • Agile/Scrum (Created Team Project)
  • Website Deployment
  • Pair Programming
  • Code Review
  • Professionalism, Teamwork, Problem Solving & Effective Communication

February 2018 - June 2018

Skills

Programming Languages & Tools
  • Front End: HTML5, JavaScript, jQuery, jQueryUI, CSS3, Responsive/Mobile Web Development, Bootstrap
  • Middle Tier: Visual Studio, C#.NET, ASP.NET, LINQ, MVC, EF
  • Back End: ADO.NET, SQL, SQL Server, SSMSE
Workflow
  • Mobile-First, Responsive Design
  • Cross Browser Testing & Debugging
  • Cross Functional Teams
  • Agile Development & Scrum

Interests

I enjoy most of my time being outdoors. During the warmer months I enjoy biking, hiking, camping and boating. I love traveling to the beach and snorkeling and going to other countries to see their sites and their culture. I love the summer months so much that my long term goal is to move to Florida where I can be as close to the beach and warm weather as possible!

My family is very important to me and I enjoy spending time with them by going to the movies and site seeing around the city as well as planning road trips. I would love to plan a road trip to every state in America! We also love to watch sports together - I'm a big Royals, Chiefs and St. Louis Blues fan!